ICE-12S Frostbite Troubleshooting

Problem Possible reasons  Solutions
The "Add Water" indicator is on Lack of water Stop the ice cube maker, fill water and press the "ON/OFF" button again to start the unit
"Ice Full" is on The ice basket is full Remove ice from the ice basket
Ice cubes are stuck together

The ice cube cycle is too long

The water temperature in the internal container is too low

Stop the ice cube maker, restart it when the ice cubes have melted. Select the smallest ice cube size.

Replace the water. The recommended temperature should be 8 to 32 °C

The ice cube cycle is normal, but no ice is being made 

The room temperature or water temperature in the internal container is too high

Cooling system leak

The copper pipe to the cooling system is blocked

The rom temperature should be 10-43 °C, the water temperature should be 8 to 32 °C

Must be checked by a qualified technician

Must be checked by a qualified technician