| Problem | Possible reeasons | Solutions |
| The appliance does not work | The appliance has not been assembled according to the manual in a proper manner | See the assembly in the manual |
| The drum cap does not open | Excess ulp left inside the drum |
Press [ON] button to discharge internal pulp Open the drum cap by turning it on a clockwise direction |
| It stops during normal operation |
Heavy loads of ingredients or too thick or big ingredients The unit has been running for more than 20 minutes continuously |
Press [REV] button and hold in for three seconds, until you see the ingredients in the drum, before going back to [ON]. Press the [ON] |
| If the juicer starts to vibrte slightly during operation | Heavy loads of ingredients or too thick or big ingredients | Turn off the machine and empty the drum set, re-assemble and resume normal operation |
