| Problem | Possible reason | Solution |
| Coffee maker does not start |
Power cord is not
No water in the water tank
|
Plug into power socket
Turn on power switch (see No.1 Fill the water tank
Run the unit with it’s water tank |
| Coffee maker stops |
Limescale in the product | Descale the coffee maker |
| The coffee is not hot enough |
The glass jug is very cold |
Preheat the jug with hot water |
| Filter holder overflowing |
Drip-stop is locked Coffee ground clogging Coffee too finely ground |
Open the drip-stop Set the flow control to 1.25
Use filter coffee |