| Problem | Possible reasons | Solutions |
| The ingrediens are not cooked properly |
The basket is too full The temperatue is too low |
Use smaller batches of ingredients in the basket to fry them evently Increase the temperature |
| The ingredients are fried unevenly | You did not flip or shake the ingedients halfway | Ingredients that lie across ech other need to be shaken or turned halfway through |
| Th food is not crispy |
The airfryer did not preheat The type of ingrdients is meant for frying in oil |
Preheat airgryer 3-5 minutes Try to bush or spray oil onto the ingredients before airfrying |
| White smoke is coming out of the fryer | You are preparing greasy ingredients | With greasy food, oil can leak into the pan. Oil makes the white smoke, but it will not affect the appliance or the end result |
| Th first use gives off an unpleasant odour | This is normal during the first times you are using the airfryer | Dry heat the airfryer for 10 minutes beore using it for the first time |
| The airfryer stops or will not heat up | If no alarms or error codes appear, check that the plug is plugged in correctly | Make sure the power cord is plugged in. If its still not working, contact customer service |
