| Problem | Possible reasons | Solutions |
| Coffee maker does not start |
Power cord is not plugged in No water in the water tank Pump is dry |
Plug into power socket Fill the water tank Run the unit with it's water tank filled to maximum capacity (1L) |
| Coffee maker stops | Limescale in the product | Descale the coffee maker |
| The coffee is not hot enough | The glass jug is very cold | Preheat the jug with hot water |
| Filter holder overflowing |
Coffee ground clogging the flow-control valve at the bottom of the filter holder Coffee too finely ground |
Rinse the filter holder by running water through it Use filter coffee |
