Functioning temperature 5°C -35°C.
When the temperature is lower or higher than the functioning temperature, the unit stops.
When the temperature is between 5°C and 16°C the compressor automatically defrosts at intervals. During defrosting the compressor stops and the fan keeps running.
| Problem | Possible reasons | Solutions |
| The unit does not work |
No power supply Water tank indicator is on Room temperature is lower than 5°C or higher than 35°C |
Connect to a functioning outlet and switch the unit on Empty the water tank and place it correctly back into the unit Self-protection designed to protect the unit is activated. Can not work under these temperatures |
| Bad function |
Filter clogged Intake duct or discharge duct obstructed |
Clean the filter Remove the obstruction from the discharge duct or intake duct |
| No air intake | Filter clogged | Clean the filter |
| Loud noise from unit when on |
Is the unit placed on a leveled surface? Filter is clogged |
Place the unit on a stable and horizontal surface Clean the filter |
| E2 | Humidity sensor problem | Contact customer service |
| LO | Environmental humidity is below 20% | The dehumidifier shits off for self-protection |
| HI | Environmental humidity is over 90% | The dehumidifier shits off for self-protection |
| CL | Low temperature, temperature is below 5°C |
The dehumidifier shits off for self-protection |
| CH | High temperature, the temperature is above 35°C |
The dehumidifier shits off for self-protection |