| Problem | Possible reasons | Solutions |
| The unit is not operating |
Check the power connection in securely Check if the water level indicator lights up Check the room temperature |
Insert the power cord securely into the wall outlet Empty the drain pan by removing the rubber plug The range of operating temperature is 5-35°C. |
| The unit works with reduced capacity |
Check the air filter for dust Check if the air duct is blocked Check if the door or window is open Check if the desired operating mode is selected and the temperature is properly set The exhaust hose is detached |
Clean the air filter as necessary Clear the obstacle Keep the door and windows closed Set the mode and temperature at desired point according to the manual (see page 16) Make sure the exhaust hose is securely attached |
| Water leakage |
Overflow while moving the unit Check if the drain hose is kinked or bends |
Empty the water tank before transport Straighten the hose to avoid a trapping water |
| Excessive noise |
Check if the unit is securely positioned Check if any loose, vibrating parts Noise sounds like water flowing |
Place the unit on horizontal and firm floor Secure and tighten the parts Noise comes from flowing refrigerant. This is normal |
WIFI DESCRIPTION
INFORMATION ON THE APP “WILIFE”
The “WiLife” app is available for android and iOS. Scan the corresponding QR code to get directly to the download.
INFORMATION ON HOW TO USE THE APP
This appliance allows you to operate the appliance via your home net-work.
A prerequisite is a permanent Wi-Fi connection to your router and the free app “WiLife”.
We recommend disconnecting the appliance from the power supply when you are away from home to prevent unintentional switching on while you are on the road.
SYSTEM REQUIREMENT FOR USE OF THE APP
• iOs 11.0 or higher
• Android 5.0 or higher
• Bluetooth 4.2
COMMISSIONING VIA THE APP FOR WIFI
1. Install the “WiLife” app. Create a user account.
2. Activate the Wi-Fi function in the settings of your appliance.
3. Place the appliance at a distance of about 5 meters to your router.
4. Press and hold the Timer button for about 3 seconds. The Wi-Fi lamp will flash rapidly.
5. Launch the app and select ”+”.
6. Select the “Air Conditioner” menu and follow the instructions on the display.
7. Once the appliance has been successfully connected, the Wi-Fi lamp lights up. Now you can operate the appliance using the app.
8. Press and hold the Timer button for about 3 seconds, the appliance disconnect, the Wi-Fi lamp lights off.
COMMISSIONING VIA THE APP FOR BLUETOOTH
1. Install the “WiLife” app. Create a user account.
2. Turn on the Bluetooth on your smartphone.
3. Turn on the device.
4. Within 10 meters of the device, open the app, and the device should appear automatically on the bottom of your screen
5. Follow further instructions on the app
TROUBLESHOOTING CONNECTION
| Problem | Solutions |
| The device does not show up in the app when you try to connect with wi-fi | Make sure your Bluetooth is turned on on your smartphone. Turn your nternet off for 3 minutes. Keep your phone within 10 meters of the unit and try to connect again using bluetooth |
| The devicedoes not show up in the app when you try to connect with Bluetooth | Press the + in the upright corner and press “large home appliances”, then add air conditioner. Press and hold the timer button 3 seconds until the wi-fi lamp flashed rapidly. Then follow the instructions on the app |
| The app is not working to control the device |
Make sure you are connected to the wi-fi. If the wi-fi is down, make sure you are connected to Bluetooth Turn the device off for 5 seconds and turn it back on. Restart the application. |