| Problem | Possible reasons | Solutions |
| The ingredients are not cooked properly |
The basket is too full The temperature is too low |
Use smaller batches of ingredients in the basket to fry them evenly Increase the temperature |
| The ingredients are fried unevenly | Youdid not flip or shake the ingredients halfway | Ingredients that lie across each other need to be shaken or turned halfway through |
| The foos is not crispy |
The airfryer did not preheat The type of ingredients is meant for frying oil |
Preheat airfryer 3-5 minutes Try to brush or spray oil onto the ingredients before airfrying |
| White smoke is coming out of the fryer | You are preparing greasy ingredients | With greasy food, oil can leak intothe pan. Oil makes the white smoke, but it will not affect the appliance or the end result |
| The first use gives off an unpleasant odour | This is normal during the first times youare using the airfryer | Dry heat the airfryer for 10 minutes before using it the first time |
| The airfryer stops or will not heat up | If no alarms or error codes appear, check that the plus is plugged in correctly | Make sure the power cord is plugged in. If it's still not working, contact customer service |
