|
Problem |
Possible reasons |
Solutions |
| The ingredients are not cooked properly |
The basket is too full The temperature is too low |
Use smaller batches of ingredients in the basket to fry them evenly Increase the temperature |
| The ingredients are fried unevenly | You did not flip or shake the ingredients halfway | Ingredients that lie across each other need to be shaken or turned halfway through |
| The food is not crispy |
The airfryer did not preheat The type of ingredients is meant for frying in oil |
Preaheat airfryer 3-5 minutes Try to brush or spray oil onto the ingredients before airfrying |
| White smoke is coming out of the fryer | You are preparing greasy ingredients | With greasy food, oil can leak into the pan. Oil makes the white smok, but it will not affect the appliance or the end result |
| The first use gives off an unpleasant odour | This is normal during the first times you are using the airfryer | Dry heat the airfryer for 10 minutes before using it the first time |
| The airfryer stops or will not heat up | If no alarms or error codes apear, check that the plug is plugged in correctly | Make sure the power cord is plugged in. Is it's still not working, contact customer support |
