| Problem | Possible reasons | Solutions |
| Coffee maker does not start |
Power cord is not plugged in Power switch is not "on" No water in the water tank Pump is dry |
Plug into power socket Turn on power switch (see No. 1 in the description) Fill the water tank Run the unit with it's water tank filled to maximum capacity (1.25L) |
| Coffee maker stops | Limescale in the product | Descale the coffee maker |
| The coffee is not hot enough | The thermo jug is very cold | Preheat the thermo jug with hot water |
| Filter holder overflowing |
Drip-stop is locked Coffee ground clogging the flow-control valve at the bottom of the filter holder Coffee too finely ground |
Open the drip-stop Set the flow control to 1,25 and rinse the filter holder by running water through it Use filter coffee |
