|
Problem |
Possible reasons |
Solutions |
| Air conditioner can't operate |
Power failure Is the plug loose? Has the air switch tripped off or has the fuse been blown? Is there malfunction for the circuit? Has the unit been restarted immediately after a stop? |
Wait after power recover Reinsert the plug Ask for professional help to replace air switch or fuse Ask for professional help to replace circuit Wait for 3 min, and then try turning it on again |
| Poor cooling |
Is the power too low? Is the air filter filled with dust/impurities? Has the temperature for the unit been set properly? Are doors and windows closed? |
Make sure that the device has been connected to a proper power source Clean the air filter Adjust the temperature Close the door and window |
| Air conditioner can't recieve signal from remote controller or remoote controller is not sensible |
Is normal operation interrupted by events such as static pressure, unstable voltage? Is the remote controller within the receiving range? Does any physical obstacles block free sight between remote and unit? Is sensitivity of remote controller low? Is there a fluoresence lamp in the room? |
Please pull out the plug. Insert the plug after about 3 min, and then turn on the unit The receiving range of remote controller is 8m. Do not exceed this range Remove the obstacles Check the batteries of remote controller. If the power is low, please replace the batteries Move the remote controller close to air conditioner Turn off the fluorescence lamp and try it again |
| No fan blowed out from air conditioner |
Is the air outlet or inlet blocked? Is the filter dirty? |
Eliminate the obstacles Clean the filter |
| Set temperature can't be adjusted |
Has the unit been set to auto mode or has child lock been activated? Is the room temperature within the temperature range for the unit? |
Temperature can't be adjusted under auto mode. Child lock can be unlocked by pressing "+" and "-" Temperature setting range: 16°C-30°C |
| There is an off flavour | There's off flavour source in the room, such as furniture, cigarette etc. |
Remove the off flavou source Clean the filter |
| There's abnormal sound during operation | Were the unit interfered by thinder, radio etc? | Disconnect the power, put the power on again, then turn on the unit |
| You can hear water-flowing sound | Were the unit just turned on or off? | There is a sound of the refrigerant inside the unit. This is normal |
| It sounds like something is breaking | Were the unit just turned on or off? | Heat expansion or shrinkage for the panel due to change of temperature can cause friction sound. This is normal |
ERROR CODE
| Error code | Troubleshooting |
| F0, F1, F2, F4 | Please contact our service-centre |
| E8, H3 |
1. Check if the unit is in a high-temperature and high-humidity environment. If ambient temperature is too high, power off the unit and then energize it for operation after the ambient temperature drops to 35°C(95°F) below. 2. check if the evaporator and condenser are blocked by some object; if yes, take away the objects, power off the unit and then energize it for operation 3. If the malfunction still occurs, please contact our service-centre |
| H8 |
1. Pour the water inside the chassis out If H8 still occurs, please contact our service-centre |
Warning:
• If there’re following phenomenon, please turn off the air conditioner and disconnect the power immediately, and then contact dealer immediately.
– Power cord is overheating or damaged.
– Abnormal sound during operation.
– Off-flavor.
– Water leakage.
• Do not repair or refit the air conditioner by yourself.
• If operate the air conditioner! under abnormal condition, it may cause malfunction, electric shock or fire hazard.