| Problem | Possible reasons | Solutions |
| The indicator lights are all solid red | Charging temperature too high | Remove the charger and letthe appliance cool down for 30 minutes |
| The indicator lights all flashing red | Operating temperature too high | Switch off the appliance and let it cool down for 30 minutes |
| The first and third indicator lights are flahsing red | Water pump malfunction | Switch the product off. Charge it to 100%. Clean thewater tank and refill with clean water. Try to restart themop 5 times in a row with 10 seconds in between |
| The first and second indicator lights are flashing red | Drainage pump malfunction | If this does not fix the problem, contact the store where you bought the product |
