| Problem | Possible reasons | Solution |
| Error code Cleaning is displayed | Something is blocking the suction inlet, tube og the filters need cleaning | remove obstacle and/or clean the filters |
| Suction is weak |
The suction inlet of the brush or accessories is blocked The filter is blocked The components are not completely dry after cleaning |
Remove obstacle Clean the filters Dry the parts and reassemble them |
| The vaccuum cleaner will not charge |
Charger not properly connected Ambient temperature durng charging is too high or too low It has powered off or the battery is low |
Chech the connection. T separate the wall mount and the charger, remove the two screws that sits on the inside of the two tubes on the wall mount Make sure the vacuum cleaner is not placed in the sunlight if it is too warm. Make sure the doors and wondows are closed if it is too cold Charge the vaccuum cleaner |
| The vacuum cleaner does not work | The tube is blocked | Remove obstacle |