| Problem | Possible reasons | Solutions |
| No steam |
Check plug Check power switch No water in tank Too little water in tank |
Plug into socket Turn on power switch Add water Add water until enough |
| Peculiar smelling steam |
New machine Too dirty water in tank, or water in tank too long time |
Take off tank cover, place the water tank in cool and dry place for 12 hours Clean water tank, replace with clean water |
| Noise |
Tank in incorrect position Too little water in tank Uneven level for machine |
Put the tank in correct position Add water Place it on even flat or ground |
| Steam out from outlet surroundings | Clearance between steam outlet and water tank | Sin the steam outlet cap in water and use it again |
| There is water in the tank, but the machine indicates waterless | Some disoperation may cause the machine wrongly indicate its waterless | Restart the machine |
If the machine is still not working after checking the possible reasons above,
contact the store where the product was purchased from.