| Problem | Possible reasons | Solutions |
| The "Add Water" indicator is on | Lack of water | Stop the ice cube maker, fill water and press the "ON/OFF" button again to start the unit |
| "Ice Full" is on | The ice basket is full | Remove ice from the ice basket |
| Ice cubes are stuck together |
The ice cube cycle is too long The water temperature in the internal container is too low |
Stop the ice cube maker, restart it when the ice cubes have melted. Select the smallest ice cube size. Replace the water. The recommended temperature should be 8 to 32 °C |
| The ice cube cycle is normal, but no ice is being made |
The room temperature or water temperature in the internal container is too high Cooling system leak The copper pipe to the cooling system is blocked |
The rom temperature should be 10-43 °C, the water temperature should be 8 to 32 °C Must be checked by a qualified technician Must be checked by a qualified technician |