| Problem | Possible reasons | Solutions |
| Ice cream maker does not start |
Power cord is not plugged in The parts are not assembled correctly |
Plug into power socket Place the mixing blade into the removable bowl and keep the mixing blade bottom hole fitted well with the motor axis. Then put the transparent lid onto the machine and lock it |
| The ice cream does not freeze | The machine does not cool enough | Lack of refrigerant on the machine. Contact the retailer where you purchased the unit |
