| Error code | Cause | Suggestion/solution |
| E0 | No pot/pan; unsuitable cookware | Use suitable cookware |
| E1 | Electrical malfunction | Contact the manufacturer or a competent after-sales service |
| E2 | Temperature sensor damaged | Contact the manufacturer or a competent after-sales service |
| E3 | Voltage too high | Have your power supply checked; Unplug the appliance, wait about 2 min and plug in the appliance again |
| E4 | Voltage too low | Have your power supply checked; Unplug the appliance, wait about 2 min and plug in the appliance again |
| E5 | Temperature on the ceramic plate too high; pot/pan empty; pot/pan has too high temperature | Wait a few minutes and let the plate or pot/pan cool down |
| E6 | Cooling or exhaust fan damaged | Contact the manufacturer or a competent after-sales service; Clean the louvers on the housing and restart the appliance |