|
Problem |
Possible cause |
Action |
| Bowl is loose when mounted |
Missing rubber ring in the bowl munting base Bowl is not propperly locked Grease or water between bowl and mounting base |
Reattach the rubber ring Turn bowl clockwise until it cannot be moved further Clean rubber ring as described in "Cleaning Instructions" |
| Bowl is hard to lock |
Debris between the base and bowl |
Clean rubber ring as described in "Cleaning Instructions" and clean the ring and the base of the machine with a moist cloth |
| Machine stops during kneading |
Too heavy loading (Probaker instantaneously measures how heavy the machine is loaded and cuts the power when the loading is too high) Motor overheating (The motor is equipped with a thermal protection system that cuts power if the motor temperature ets too high) |
Unplug the device and let the machine cool down for 30 minutes before starting |
| Timer display does not show |
After a longer break (30 minutes) the machine goes in standby, and only the clock button will show |
To activate the timer, press the clock-button. The timer will automatically start when increasing the speed |
| Whisk hits bottom of bowl |
Not enough content in bowl (The whisk balloons are designed to automatically adjust their height based on content. This means that with a very small amount of content the whisks might touch the bottom of the bowl) |
Add more content |
| Machine will not start |
Power switch next to the power inlet is in OFF (position 0) Power cable not properly in place Head is not properly closed Motor is overheated |
Set power switch to the ON position (I) Ensure the plug is fully connected Close the head until it properly locks in place Probaker cuts power when the motor temperature becomes too high. Unplug the device and let it cool for at least 30 minutes |
| Speed indicator ring is blinking on power up |
Speed not set to 0 when machine starts |
Set speed knob to 0 |
| The flexi-beater silicone scraper loosens |
Debris or grease in the mounting point The flexi-beater is not the correct tool for heavier doughs like yeasted dough and shortcrust pastry |
Clean silicone ring and the flexi-beater thoroughly with soapy water or in dishwasher Refer to "tool section". If in doubt use the spiral hook |
| Error code E1 |
Safety protection. The machine will stop when a foreign object or part of the human body is drawn in and causes a stall |
Remove the obstruction and restart the machine |
| Error code E2 |
Overload protection |
Reduce the load of the ingredients and restart the machine or add more liquid |
| Error code E3 |
Motor overheating |
Unplug he machine and let it cool down for 30 minutes before restarting |
| Error code E4 |
Abnormal power supply |
Ensure the voltage is within the operating range and restart the machine |
| Error code E5 |
Motor or driver board is damaged |
Contact support |
