| Problem | Possible reasons | Solutions |
| The LED display is dim or displays Lo | The power is not enough | Please replace with 3xAAA new batteries |
| The devise is not starting when the on/off/tare button is pressed |
The battery level is too low The batteries are not inserted correctly |
Please replace with 3xAAA new batteries Please insert the batteries according to the instructions |
| The LED display shows "EEEE" | Overload | Please remove the weight on the scale to protect the weight cells. The maximum amount is 5kg |
| The LED display shows the wrong measuring unit | Press the UNIT button to your preferred unit is shown on the display |
