| Problem | Possible reasons | Solutions |
| The LED display is dim or displays LO |
The power is not enough |
Replace the 2 batteries (CR2032) |
| The device is not starting when the TARE button is pressed |
The battery level is too low The batteries are not inserted correctly |
Replace the two btteries (CR2032) Please insert the batteries according to the instructions |
| The LED display shows "EEEE" | Overload | Please remove the weight on the scale to protect the weight cells. The maimum amount is 5 kg |
| The LED display shows the wrong measuring unit | Press the UNIT button to your peferred unit is shown on the diplay |