|
PROBLEM |
FAULT |
SOLUTION |
The empty water tank icon is lit
 |
The water tank is empty | Fill the water tank with fresh water. Do not exceed the MAX line. |
The adapter icon is lit
 |
The adater is not in place, or it is not placed correctly | Open the lever completely, take out the adapter and insert it again. |
The Descaling icon is lit
 |
The machine needs descaling. This alarm goes off automatically after 50L of cofee brewing, 5000s of milk foaming | Read the descaling instructions. |
The bean icon is lit
 |
The bean hopper is empty | Refill the bean hopper with cofee beans. |
| Coffee is not warm enough |
Cold coffee cup Not descaled |
Preheat the coffee cup with warm water. Descale the machine. |
| The quality of the milk froth is not good enough |
Wrong type of milk Milk box is not placed correctly Not rinsed after last use Not descaled |
Use cold (4 degrees) skimmed or semi-skimmed cow milk. Install the milk box correctly, make sure all components are correctly assembled. Rinse after each milk preparation. Descale the machine. |
| Coffee comes out slowly |
Flow depends on the coffee variety Not descaled |
Choose a more course grind setting, or another type of coffee capsule. Descale the machine |
| Water is leaking from the machine |
Too much water in the drip tray The water tank is not properly attached to the machine |
Empty the tray. Re-attach the water tank |
| Grinder starts, but there is no ground coffee coming out |
No coffee in the bean hopper The grinder is blocked Burrs are not installed correctly |
Finn the bean hopper with coffee beans Remove the bean hopper and the knob, and check if there are any beans that are stuck in the grinder Take out the burrs and re-install them |
