| Problem | Possible reason | Solution |
| Coffee maker does not start | Power cord is not plugged in. Power switch is not “on” No water in the water tank Pump is dry |
Plug into power socket Turn on power switch (see No.1 in the description) Fill the water tank Run the unit with it’s water tank filled to maximum capacity (1.25L) |
| Coffee maker stops | Limescale in the product | Descale the coffee maker |
| The coffee is not hot enough | The glass jug is very cold | Preheat the jug with hot water |
| Filter holder overflowing | Coffee too finely ground | Use filter coffee |
